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Arara Trading & Decor – Qatar

Last Updated: 2025

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These Terms of Service govern all design, decoration, furniture, fit-out, and related services  provided by Arara Trading & Decorations (“Arara”, “we”, “our”, “us”) to the client (“Client”, “you”).

By engaging our services, you agree to these Terms:

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1. Scope of Services

Arara provides interior design, custom furniture manufacturing, material selection consultancy, fit-out works, architectural planning, and project management.
The exact scope, deliverables, and pricing will be detailed in the official quotation or project proposal issued to the Client.

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2. Consultation Services

• Consultation fees (if applicable) must be paid prior to the meeting or site visit.

• Consultation includes concept guidance, layout suggestions, material recommendations, and budget direction.

• Consultation fees are non-refundable.

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3. Quotations & Validity

• Quotes are valid for 15–30 days, unless otherwise stated.

• Prices may change based on material availability, supplier updates, or design modifications requested by the Client.

• Any changes to scope will require a revised quotation.

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4. Payments & Billing

• Payments must be made according to the payment schedule written in the quotation.

• Standard terms: 60% upfront, 40% upon completion (or as agreed per project).

• Accepted payment methods: bank transfer, payment link (Visa / Mastercard / Apple Pay).

• Cheques are NOT accepted.

• Work will not begin until the initial payment is received.

• Late payments may result in delays or suspension of services.

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5. Custom Furniture Orders

• All custom-made items are produced per Client’s approved design, materials, dimensions, and finishes.

• Once production begins, changes cannot be made unless approved in writing and may incur additional costs.

• Custom items are non-refundable.

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6. Design Deliverables

• Design files, renderings, drawings, and layouts provided by Arara remain the intellectual property of Arara unless full design rights are purchased separately.

• Designs may not be reused, reproduced, or executed by third parties without written approval.

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7. Timeline & Project Duration

• Estimated timelines are provided during quotation but may change due to:

  • Material availability

  • Supplier timelines

  • Client response delays

  • Force majeure events

• Arara is not responsible for delays beyond its control.

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8. Materials, Finishes & Variations

• Natural materials such as wood, stone, and marble may have variations in color, veining, and texture. These are not considered defects.

• Fabric colors and finishes may vary slightly from samples due to dye batches or lighting conditions.

• Final product variations are normal and accepted by the Client.

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9. Fit-Out & Installation

• Installation dates will be scheduled after materials and products arrive.

• Client must ensure accessibility to the site (e.g., building permissions, access hours, elevator availability).

• Arara is not responsible for delays caused by site conditions or contractor coordination not handled by Arara.

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10. Client Responsibilities

The Client must:

• Provide accurate information and measurements (if no site visit is included).

• Approve designs, materials, and layouts in a timely manner.

• Ensure site readiness for fit-out or installation.

• Communicate any concerns within reasonable time.

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11. Changes & Additional Work

• Any request outside the agreed scope (extra drawings, material changes, new items) will be billed separately.

• A variation order will be issued for approval before proceeding.

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12. Warranty & Defects

• Manufacturing defects reported within 7–14 days of delivery will be repaired or replaced at Arara’s discretion.

• Warranty does not cover misuse, accidental damage, improper installation by third parties, or natural material variations.

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13. Cancellations & Refunds

• Deposits and payments for custom items, materials, or services already initiated are non-refundable.

• If a project is cancelled by the Client, the Client remains responsible for completed work, purchased materials, and supplier charges.

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14. Intellectual Property

All designs, visuals, texts, drawings, and branding elements created by Arara remain its intellectual property.
Unauthorized reproduction, distribution, or use is prohibited.

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15. Liability

Arara is not liable for:

• Damages resulting from third-party contractors not hired by Arara

• Delays beyond our control

• Pre-existing structural issues or client-provided measurements

• Client-provided materials or items

Our liability is limited to the value of the services provided.

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16. Governing Law

These Terms are governed by the laws of the State of Qatar.
Any disputes will be resolved in accordance with Qatari regulations.

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17. Acceptance of Terms

By signing a quotation, paying a deposit, or engaging our services, the Client acknowledges and agrees to these Terms of Service.